This is a session with expertise from Koek and the customer in which the required questions are asked that are not yet answered. Your real question and pain will be the main goal to identify. The strategic plan is composed of determining the way of working and aligning expectations. Together we determine the added value that Koek can deliver on the basis of key success factors and the associated key performance indicators. We put the steps to get there in a well defined roadmap that can shift over time.